<Date: January 27, 2011>

<Time: 07:30>

<Tran: 012702cb.410>

<Type: Show>

<Head: For January 27, 2011, CBS>

<Sect: News; International>

<Byline: Erica Hill, Chris Wragge, >

<Guest: Katie Linendoll, James Henslee, Wendy Boyd>

<High: Details of a Michigan woman's disappearance. Consumer electronics

prices are dropping.>

<Spec: Missing Person; Michigan; Technology; Economy>

ERICA HILL: It's beautiful.CHRIS WRAGGE: It is.

ERICA HILL: It really is.

CHRIS WRAGGE: Yeah. I got to tell you when I woke up this morning, it was-- it was gorgeous outside.


CHRIS WRAGGE: A foot of snow, but it was still gorgeous.

ERICA HILL: A foot of snow, but it's beautiful and you're looking live pictures of Central Park there, which hey, if you're just spending your day in the park, it's great. Of course, for a lot of folks, most of you at home this morning, it is all about digging out, finding your car, finding your sidewalk.


ERICA HILL: So, stay inside a little bit longer with us.

CHRIS WRAGGE: We're a perfect six for six. Six weeks, six different storms here on the Northeast. We just cannot wait to see what week seven brings.

ERICA HILL: Oh, I think I can't wait.

CHRIS WRAGGE: As we welcome you back to THE EARLY SHOW here on this Thursday morning. I'm Chris Wragge along with Erica Hill. Now, you maybe paying more these days for food, gas, maybe even clothing. But you know what's getting cheaper? Tech stuff.


CHRIS WRAGGE: I know you love tech stuff, TVs, Blu-Rays, videogame systems. They're all really at discounted price right now and top prices. We're going to show you how to find some great deals on all these products like an iPhone.


CHRIS WRAGGE: Can you believe an iPhone for forty-nine dollars?


CHRIS WRAGGE: We may actually find one for you.



ERICA HILL: I'm paying attention to that. First though on a much more serious note, we do want to get you the very latest on a desperate search in Southwestern Michigan for the mother of two young boys. Amy Sue Henslee was last seen Monday morning and before we speak exclusively with her husband and her close friend, CBS News correspondent Betty Nguyen has more on this story.

(Begin VT)

BETTY NGUYEN: At a vigil Wednesday night, family and friends prayed for the safe return of thirty-year-old Amy Henslee. The massive search for the missing mother of two young boys continues as the mystery behind her disappearance deepens.

TABITHA RAYMOND (Friend of Missing Woman): We put up hundreds and hundreds of flyers and we're just hoping that the right person sees them.

BETTY NGUYEN: She vanished from her Michigan home Monday without a trace. Her husband James says he last saw his wife of twelve years before leaving for work that morning.

JAMES HENSLEE (Husband of Missing Woman): Had me coffee ready for work, kissed her good-bye and she waved good-bye out the window. And that's the last time I'd seen her.

BETTY NGUYEN: Henslee put their two young boys on the bus to school but failed to answer his repeated calls later in the day. Concerned for her safety, he immediately rushed home to find the door locked, and an empty house.

LT. BOB KIRK (Van Buren County Sheriff's Department): She didn't take any credit cards, IDs or anything that we've been able to discover.

BETTY NGUYEN: A Facebook page dedicated to Henslee has been flooded with messages of hope for the woman who friends describe as a devoted wife and mother.

WENDY BOYD (Friend of Missing Woman): She would not miss anything for her children.

BETTY NGUYEN: Authorities have received numerous calls of reported sightings in the missing person's investigation but appear no closer to finding Amy Henslee.

Betty Nguyen, CBS News, New York.

(End VT)

ERICA HILL: And joining us exclusively from Hartford, Michigan, this morning are Amy's husband James Henslee and her friend Wendy Boyd. Good morning to both of you. James, how are you and the boys holding up this morning?

JAMES HENSLEE: I guess, as best as you could in this kind of situation. We're still hanging in there. Praying.

ERICA HILL: When did you first know something was wrong?

JAMES HENSLEE: At about ten o'clock at work when I called home, it's a thing we do every day for as long as we've been married, and when she didn't answer, then after thirty minutes I knew something was out of the ordinary.

ERICA HILL: And at that-- at that point what were you able to do? Because did you leave work early to come home and check?

JAMES HENSLEE: Yes, right away.

ERICA HILL: And when-- and when you got home, and you see that your wife is not in the house, I'm sure like anyone, thoughts go through your mind, you start running around looking for her. Was there anything you noticed in the house that seemed out of the ordinary?

JAMES HENSLEE: Nothing. Just that her shoes and her coat was gone. And her purse was still here.

ERICA HILL: Did she ever go for walks in the neighborhood? Did any of your neighbors mention seeing her on Monday?


ERICA HILL: And how do you feel at this point, three days on, it's got to be tough for you and for the boys every morning and every night, are you-- are you getting the help that you feel you need?

JAMES HENSLEE: Um-mm. I like to think so. I like to see more.

ERICA HILL: You've even offered to take a polygraph test. You're doing that later this morning I understand?

JAMES HENSLEE: Yes, ma'am.

ERICA HILL: What-- what made you want to do that?

JAMES HENSLEE: Anything to rule me out and to get the person or find out whatever happened to my wife and the mother of my kids, because we need to bring her home.

ERICA HILL: Wendy, you and Amy are very close. Talk to us a little bit about what this was like for you when you learned. Is there anything that sprang to mind, anywhere you think she could have gone or may be?

WENDY BOYD (Friend of Missing Woman): Good morning, Erica. Before I go there, there is something I'd like to say, and I need everyone to know. First, I want to talk to Amy. Amy, if you are anywhere that you can see a television, we will not stop searching for you. We are dedicating our time and efforts only to find you, Amy. Call us. Call me. Call the authorities. And to whoever may have you, Amy, please, let her come home. She has two boys and a husband that love her very much. There's nothing more that I want to give my Amy-- I want her back with her boys. Her son's birthday is Monday. I need her home. I know she wants to be there for her bo-- for her boys. Right now, we are just focusing all our efforts, our community has come together. We're still asking, please, please keep up all your efforts.


WENDY BOYD: If anyone knows anything on the whereabouts of our Amy, please call the numbers that have been assigned and just let them know. But right now we're just asking that everyone please just help us out.

ERICA HILL: Amy, I know you said in the piece we saw that-- or Wendy, I'm sorry, that Amy would never miss anything to do with her sons. Is there anything that raised a red flag for you in the days leading up to her disappearance?

WENDY BOYD: No. I was with Amy, James, the boys, and her parents on Saturday at our boys' basketball games, the same loving family that I've known for years. She always gives me a humongous kiss and a hug. Amy is the daughter I never had. She just said, okay, I'm going to watch the game. I said have a great time, I'll see you later. I love you, baby girl.

ERICA HILL: Well we're--

WENDY BOYD: And that was our last words.

ERICA HILL: We are hoping that you'll all hear from her very soon. We will continue to monitor this. Wendy Boyd and James Henslee, thank you for your time this morning. Please keep us posted.


WNEDY BOYD: Thank you.

ERICA HILL: It is just about thirty-seven minutes past the hour now. We want to get you a check of the weather in your area. Here is look at what's going on out there.


CHRIS WRAGGE: Up next, an iPhone for just forty-nine dollars? We're going to show you how to get the hottest high-tech gadgets at an amazing price. This is THE EARLY SHOW here on CBS.


CHRIS WRAGGE: All the new tech products are coming out right now and the best news is prices are going down for some of the hottest gadgets out there. EARLY SHOW technology expert Katie Linendoll is here to tell us how to save the most money. So why are these products dropping?

KATIE LINENDOLL (EARLY SHOW Technology Expert): Yes, electronics and gadgets are always being upgraded. So if you don't have to be that early adopter and have the latest bells and whistles which most people can really do without--


KATIE LINENDOLL: --wait it out six to twelve months and you can probably get a pretty sick deal.

CHRIS WRAGGE: But Katie you're asking people to be patient.


CHRIS WRAGGE: And you are the queen of techies. Notoriously, techies are not patient people. They want the new products, they want it right now.

KATIE LINENDOLL: No, it's true, but I think in terms of finding steals and sales we always look to Cyber Monday and Black Friday--


KATIE LINENDOLL: --which is around Thanksgiving for geeky tech holidays for the latest sales, but also know your other dates. I always tell people back to school is an awesome time in August and September to get a laptop. April is that notable month for buying a TV. So know when and where to shop.

CHRIS WRAGGE: Okay. Well, we were talking about an iPhone.


CHRIS WRAGGE: Potentially getting an iPhone for forty-nine dollars.

KATIE LINENDOLL: And you can. You can get the latest model right now at AT T, a 3G version for forty-nine dollars. But let's remember that the iPhone4 is coming to Verizon next month.


KATIE LINENDOLL: So those carrier wars, they're starting to heat up already. And what a lot of people don't realize is that Apple is on a twelve-month product cycle. So iPhone4 one ninety-nine at AT T and soon to be Verizon, but in late June or early July--


KATIE LINENDOLL: --iPhone5 is probably coming out, so if you can wait it out and you want that iPhone4--


KATIE LINENDOLL: --expect it to be about one forty-nine or even subsidized for free.

CHRIS WRAGGE: I think I speak on behalf of everyone when I-- when I say this is the problem I have.


CHRIS WRAGGE: As soon as you buy something, something better comes out.

KATIE LINENDOLL: It is the problem.

CHRIS WRAGGE: And it's confusing.

(Cross talking).

CHRIS WRAGGE: Let's talk about televisions, though, because I know these are the-- the quote, unquote, Big ticket items, that people see and think, oh haven, that must cost a fortune.

KATIE LINENDOLL: Totally, and my big thing with TVs is, listen, never buy a TV as soon as it hits the market. You need to wait at least six to twelve months. And believe or not last year we're looking at thirty-two right here.


KATIE LINENDOLL: Forty-two inch TV came out at three hundred and seventy dollars this year which means that in 2011 we can almost expect them to be down to two ninety-nine, which is an insane price. And that will knock something like this thirty-two right off the marketplace. Is it going to be an amazing Samsung or Panasonic top of the line? Probably not, but we know that the features like 3D TVs and internet connected TVs are all the rage. So you can get something which is pretty sufficient for any kind of user at a good price now.

CHRIS WRAGGE: And sometimes you really need to be an expert to be able to tell the difference between--


CHRIS WRAGGE: --some of these televisions.

KATIE LINENDOLL: And I say go in store and look at all the TVs. You actually have to see the picture quality. Don't try to shop online for a TV. It might will not produce.

CHRIS WRAGGE: Okay, Blu-rays. Now these have really gone on to cheap now.

KATIE LINENEDOLL: Yes. Talk about TVs something you pair with the Blu-ray. So a lot of people used to think of this is a luxury. These actually came down in price. They were about hundred and forty-nine dollars on average in 2009. You could actually pick these up last year for about fifty bucks, which is insane.

CHRIS WRAGGE: Really, yeah.

KATIE LINENDOLL: And the reason for that is, it's cheaper now to manufacture, but also there's just a number of different options. Competition will always drive down the cost. And a lot of people are like oh, my gosh, Blu-ray, can I play my old DVDs? Yes, a Blu-ray player will always play the standard DVD, so no panics there. Expect it to come down to at least forty dollars this year. Look for those deals on Cyber Monday and Black Friday.

CHRIS WRAGGE: Okay and finally the Wii. All the kids love these.

KATIE LINENDOLL: All the kids and adults.


KATIE LINENDOLL: And this is like two hours of my life every single day. So gaming consoles, the Wii is at now two hundred dollars. When it first came out it was about two-fifty. But Nintendo, which has quickly been upstaged by the Kinect for Xbox had sold about eight million since November.


KATIE LINENDOLL: They are coming out with a new portable 3D console in March.


KATIE LINENDOLL: So expect this to come down to almost a hundred bucks or a hundred and forty-nine, if you look.

CHRIS WRAGGE: So just wait-- wait it out a couple of weeks.

KATIE LINENDOLL: Wait it out, exactly.

CHRIS WRAGGE: Katie, thank you.

KATIE LINENDOLL: Yeah, thanks.

CHRIS WRAGGE: Great to see you as always.

Up next, the big storm leaves thousands waiting at the airport, including Susan Koeppen. We're going to find out if she ever made it out through the snow. This is THE EARLY SHOW here on CBS.


ERICA HILL: This morning, air travel up and down the East Coast is a huge mess, which is actually putting it mildly. All that thanks to the latest winter storm. New York City's three major airports alone had more than a thousand flights canceled yesterday. And the storm put EARLY SHOW consumer correspondent Susan Koeppen to the test. Take a look.

(Begin VT)

SUSAN KOEPPEN: At 9 AM I left Midtown Manhattan, heading for LaGuardia Airport, but thanks to traffic, and blinding snow, my normal twenty-minute car ride took two hours.

Yeah, we're here.

By 11 AM, as I made my way to Gate-2, the planes were being canceled by the hundreds. Crews were working feverishly and lines were building. With my flight to Pittsburgh going nowhere fast, I waited, and waited, and waited, and waited.

I don't even have a book.

And then I met fellow Pittsburgh passenger Joe Kolotochec (ph).

Are you feeling confident?

JOE KOLOTOCHEC: I feel confident.

SUSAN KOEPPEN: But would our plane ever arrive?

If you're delayed, where is your plane coming from? My plane is coming from Buffalo. Bad weather in Buffalo, so you know it's going to be a problem.

But Joe and I had something working in our favor. We both travel light. carry-on's only.

We can get on any flight we want today, if something's leaving, we can get on it if there's room.

JOE KOLOTOCHEC: Boom, we're on it.

SUSAN KOEPPEN: Boom, we're on.

And then the news, our flight was en route.


SUSAN KOEPPEN: High fives.

By 3 PM, we were boarding, at five touch down. Eight hours later, I was finally in Pittsburgh.

(End VT)

ERICA HILL: And Susan Koeppen is in Pittsburgh this morning. She's Skyping in for us. Oh, you're outside.

SUSAN KOEPPEN: I'm outside in snowy Pittsburgh.

ERICA HILL: So-- so what are the lessons that you learned, Susan Koeppen, on this effort to get home yesterday, which took hours upon hours?

SUSAN KOEPPEN: So, the keys to our success, one, getting to the airport early. Two, we had a break in the weather. And as I always say to my friends and family, you catch more flies with honey, so big smiles on your face yesterday talking to the gate agent. Hey, how you are doing? It's an awful day. Help me out. So, big smiles if you're trapped somewhere.

ERICA HILL: And lucky for all of us it's not an act for Susan Koeppen. She really is always that nice. Susan, glad you made it home. I'm sure your husband and kids are, too. We'll see you back here in New York soon. Good luck to everyone else traveling this morning.



ERICA HILL: Stay with us, we'll be back. This is THE EARLY SHOW.



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