Who do I contact to help me set up, manage or answer any questions about my company profile?
Please contact a member of our directories team directly at firstname.lastname@example.org or 973.920.7166.
How do I add my company?
Before you add your company please make sure that it does not already have an existing Company Profile on the ECN site to avoid potential duplication. In order to add your company you have to register an account with the site. Once you get the registration email, click on the one time authentication link, set your password and login, you will see a call out button in the right hand column that says Don't see Your Company? Add it. After you enter all needed information on the form and submit, our internal team will review and you will be notified via email from email@example.com after it has been approved within 2-3 business days.
How do I find my company?
You can find your company by either browsing our company listings here and using the Alpha sort menu at the top to drill down and see if your company exists or by using the search box at the top of the right column on every page.
How do I request permission to manage my company profile?
After you navigate to the company profile for your company, you will see a button on the left hand side underneath your company information that says "Manage Profile". If you click this button you will receive a message telling you that your request to manage the company has been sent, along with an email confirmation. Our internal team will review your request and will notify you via email upon approval (usually within 2-3 business days).
How do I add products/services for my company?
Once you are an authorized manager for your company on the ECN website, you will find some helpful links at the top of the right hand gutter under the heading "Manage My Products" to add a new product, edit an existing product, and to jump off to a full listing page of all the products for your company. For all products we require a product/service name, image, description, & deep URL link to the page on your company website.
Why am I missing access to a field?
Some fields and options are only available to companies who have purchased premium directory packages.
- The following fields and options are basic:
- Company name
- Full address
- Phone number
- "About us" section
- The following fields and options are exclusive to premium users:
- Website with linked URL
- Product listing
- Featured company listing