Customers can use TMI’s order tracking system by logging onto www.TMI-PVC.com and clicking the order-tracking icon located on the site. Once prompted, they simply enter their order number to connect to a site containing pertinent order information such as order process and shipment dates, as well as the expected delivery date.
The implementation of the order tracking system is the latest infrastructure investment by TMI as it continues to deploy new and innovative ways to better serve its growing customer base. TMI has experienced unprecedented growth in 2011 and has invested considerably backinto the company to further enhance overall workflow. These improvements are designed to meet the increased demand for its comprehensive line of energy control and environmental management solutions.
“At TMI, we continually strive to provide a comprehensive and superior customer experience, from the time an order is placed and throughout the lifecycle of the product,” said Frank J. Mummolo, president and CEO of TMI. “It is not enough to help a customer when they are placing an order. We want to be there for them continually so that they know TMI is fully committed to their satisfaction.
For more information about TMI’s order tracking system, log on to www.TMI-pvc.com.